What We Collect and Why
When you open an account we ask for your mobile number, date of birth and preferred payment method so we can verify deposits and process withdrawals. Each time you load funds through Touch 'n Go eWallet, Boost or GrabPay we log the transaction reference, amount and
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timestamp to match it against your wallet balance and comply with local record-keeping requirements. We store device identifiers and IP addresses to detect duplicate sessions and prevent unauthorised access. Session cookies keep you logged in while you move between the sportsbook, live tables and slot lobby
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without re-entering credentials. We do not sell your data to third parties. Marketing messages are sent only if you opted in during sign-up, and you can withdraw consent from account settings at any time. Data retention follows the schedule our payment partners and local regulation require;
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once that period expires we anonymise or delete records unless an open dispute or investigation requires us to hold them longer. Access to personal information is restricted to the teams that process payments, handle support tickets and maintain account security. Every staff member with database access
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signs a confidentiality agreement and undergoes background screening. Where local law permits we share transaction data with the payment rails you selected, your bank and our game-studio partners solely to complete the deposit, credit your wallet and launch the session. We do not transfer data outside
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the jurisdictions our servers operate in unless you explicitly request a withdrawal to an overseas account, and even then only the minimum identifiers travel with the instruction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.